Provider Solutions -> Partnering with ORS:
The Tech Bonus - Our Secret Ingredient!
If it can be automated or simplified, we'll build the tool to do it. No system (PM, EHR, RIS/PACs/HIE/etc.) is perfect. Every client has their own unique processes and circumstances. Our suite of continually evolving plug-ins and tools help create the 'Perfect System' so clients can better manage financials and improve the patient experience, while positively pulling the levers that drive cost & revenue.
Partnering with ORS gives clients access to the following tools:
iQueue Claim Follow-up System
Vault Lockbox Management
Our posting module turns an inefficient paper process into a streamlined electronic one. We use text recognition on scans of bank deposits to build an electronic database for our posters. From there, our custom interface eliminates a messy paper trail and puts everything on the computer for posters and follow-up representatives.
myhELO Patient Registration Portal
Custom Client Portal (reports, analysis tools, etc.)
Need a new feature or report for your individual needs? Ok, no problem...and it won't cost you. We dedicate an entire team to build custom enhancements per our client requests, full time. When we create something for one client, the rest get it as well. From custom employee productiviy reports to workman's comp management tools to physician compensation analysis, we've done that. Everything is accessed from one place and usually synced up with your other systems.
Knowing where patients are at any given time inside a doctor's office can be a difficult task. Our Patient Tracker allows front office staff to see any detail about all of the patients they are working with. Timers even allow administrators to see how long a patient has spent in any of the stages of his or her visit.
Auto-dialer Patient Appointment Reminders
We use an automatic dialing system that can call or text patients about upcoming appointments and overdue payments. It can collect feedback such as appointment confirmation or make all the cancellation calls if the office closes due to emergency (weather, physician illness, etc.). The system runs automatically on real-time data -- no human intervention necessary. Our clients love it because the cost per call is super low and it simply works.